HI! There are two buttons on this page.


"FORM 1 - SEND A NON-SUPPORT INQUIRY" submits to our general team, not the support team.

Use this form for things like requesting info on wholesale store access, sending us a media inquiry, or other messages not related to issues with a SLX grinder you own.

"FORM 2 - USE THIS LINK TO SUBMIT A SUPPORT TICKET" is for support with a SLX grinder you own.

This form goes to our support team - they will see your request, and if you filled out the form correctly, they'll already have all the information they need to either send you replacement parts or give you advice on resolving you issue!


If you use FORM 1 to submit a support request, it won't go to the right team, and you'll still have to fill out the support request form, so make sure you're using the right form!


123 Street Avenue, City Town, 99999

(123) 555-6789

[email protected]


You can set your address, phone number, email and site description in the settings tab.
Link to read me page with more information.


Care & Maintenance

How do you maintain and clean an herb grinder? Simple - buy a SLX. Our's don't stick. See how to care for your SLX here!

Caring for your SLX herb grinder

With some light care and occasional maintenance, your SLX with last a lifetime.


Cleaning the cutting area: While your SLX won’t generally need cleaning, if your herbs have an exceptionally high moisture content (greater than 12%) or you use it an extraordinary amount, you may see some light buildup. To remove material that does accumulate:

  • Tap the grinder lightly on a solid surface (we recommend doing this over a piece of paper so you can collect everything that comes out).
  • Brush out anything that remains with a toothbrush or other soft brush. Everything will slip right out.

Cleaning the exterior: If any dirt builds up on the outside of your SLX, you can use a soft cloth with soap and water to wipe it away.

Lubrication: Your SLX is completed coated in our low-friction non-stick ceramic, and will not get stuck under normal use. However, if your herbs are exceptionally moist, you may experience some slight buildup around the lips. This can generally be brushed right off using the techniques above, but if all else fails we recommend refined hemp seed oil (available online from Amazon). This will both lubricate your grinder and cause any buildup to be easily wiped away with a paper towel or rag.

Use of Solvents: Our ceramic is highly durable, and it’s safe to use rubbing alcohol or acetone on the coating without fear of damaging it. However, harsh solvents may change the color of the logo, so proceed with caution. We will not replace units that have experienced a change in logo color or brightness.


With enough force it’s possible to dislodge the coating. While the coating is non-toxic and won’t burn, scratches will impede the function of your grinder. If you want to scrape the teeth to remove any of that potent residue, we recommend a toothpick as the optimal tool.